You may be eligible for a full or partial refund of your Winter Sports Club Season Long Program purchase if you notify the Falls Creek team within the following timeframes:
30 OR MORE DAYS PRIOR TO PROGRAM START DATE
Program purchase price refunded in full to the original form of payment.
WITHIN 29 DAYS OF THE PROGRAM START DATE
Cancellation fee equating to 50% of the program cost, with the remaining value to be refunded to the original form of payment.
FOLLOWING PROGRAM START DATE
Where a cancellation request is made at any time after the program start date, the Winter Sports Club Season Long Program cannot otherwise be cancelled or refunded and your purchase (and any payment made) cannot be transferred or deferred to a future season.
To submit your Winter Sports Club Season Long Program cancellation request, please click here.