The best way to find the answers that you need is to explore the FAQs found on our website and informational articles found in our Help Centre.
If you can’t find the answers you’re looking for, you can contact the Falls Creek team via email here.
The Falls Creek team is full of knowledgeable, real, friendly people who are eager to help you plan the best trip possible. We do this via online channels for the following reasons:
- We can thoroughly review your purchase status and information to troubleshoot effectively
- We can investigate your question and supply answer, solutions or options
- We can provide you step-by-step guides as well as links to guide you in the right direction
- Online support keeps detailed records in one place, making sure we have your support history to guide us so you do not need to explain the same thing twice.