Applies to Over 70’s Season Pass, Falls Creek Season Pass, Merchant Pass.
EXCLUDES ALL EPIC AUSTRALIA PASS PRODUCTS
You may be eligible for a full or partial refund of your Season Pass if you are unable to use your Pass for 30 or more consecutive days during the Australian winter season because of one of the following Medical/Injury Refund Events:
- Personal Illness or Injury
- Family Member Illness or Injury
- Death
Additional terms apply. Please click here for full details.
Cancellation requests for eligible refund events must be submitted via email within 30 days of when the refund event occurred and include documentation to substantiate the requests.
Click here for more information on Epic Coverage for Epic Australia Pass purchases and a link to complete your cancellation request form.